We are open for business and shipping daily! We strongly suggest selecting UPS for domestic shipments. USPS is not holding to their priority mail delivery estimates. They have proven to be unreliable.
Graphite Remastered Suspension and Classic Suspension headrests are taking about a week to ship.
- Chair Model: You will need to determine the model (either classic or remastered) and the Aeron Chair frame color (Graphite, Carbon or Mineral). It’s easy, our guide will help. But if you prefer just send photos of your chair to email@example.com., we will identify it for you.
- Headrest Type: You will need to decide which type of head support you would like, either a cushion type in Fabric or Synthetic leather, or the Suspension type, which will match the fabric on your Aeron. Our guide has the attributes of each type of head support to help you decide.
- Aeron Model Colors: The Classic Aeron was introduced in 1994 and is still produced today. The remastered Aeron was introduced in 2016. The chair frame color of about 90% of Aerons, both Classic and Remastered are Graphite in color, which is very dark, nearly black. Remastered chair frame colors also include Carbon (medium grey) and Mineral (light grey-nearly white).
- Aeron Fabrics: In most cases, the Classic fabric color is very dark, nearly black with a wide (about 3/8 inch wide) vertical stripe pattern. If your Classic does not look like this, you have a special Aeron and we recommend that you send an image to us for identification.